Privacy Policy for Al Ittihad Mobile Technologies
Al Ittihad Mobile Technologies ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our site and the services we offer, including mobile application development, mobile device management, mobile security solutions, IoT platform development, and mobile marketing services.
Data Controller
Al Ittihad Mobile Technologies, located at 12 Sheikh Zayed Road, Floor 14, Dubai, Dubai, 00000, UAE, is the data controller responsible for the processing of your personal data as described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
- Information You Provide Directly: This includes information you provide when you contact us through our site, such as your name, email address, phone number, company name, and job title. This information is typically collected when you request information about our services, sign up for a newsletter, or submit a contact form.
- Usage Data: We may collect information about how you access and use our site, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This information is collected automatically through cookies and similar tracking technologies.
- Information Collected Automatically: When you interact with our online platform, we automatically collect certain information about your device and browsing activities. This may include your IP address, device type, browser type, operating system, and the pages you visit on our site. We use this information to analyze trends, administer the site, and gather broad demographic information for aggregate use.
How We Use Your Information
We may use your information for the following purposes:
- To Provide and Improve Our Services: We use your information to understand your needs and to provide you with the services you request, including mobile application development, mobile device management, mobile security solutions, IoT platform development, and mobile marketing services. We also use your information to improve our site and services.
- To Communicate with You: We may use your information to respond to your inquiries, provide you with updates about our services, and send you marketing communications, if you have opted in to receive them.
- To Personalize Your Experience: We may use your information to personalize your experience on our site, such as by displaying content that is relevant to your interests.
- To Comply with Legal Obligations: We may use your information to comply with applicable laws and regulations.
- Analytics and Site Improvement: To analyze the use of our site, diagnose technical problems, maintain security, and improve user experience.
Legal Basis for Processing
Our legal basis for processing your personal data depends on the specific context in which we collect it. Generally, we process your personal data on the following grounds:
- Consent: Where you have given us your explicit consent to process your personal data for a specific purpose (e.g., sending you marketing emails). You have the right to withdraw your consent at any time.
- Contract: Where processing is necessary for the performance of a contract to which you are a party, or to take steps at your request before entering into a contract (e.g., providing you with our services).
- Legitimate Interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, provided that your interests and fundamental rights do not override those interests (e.g., improving our site and services, preventing fraud).
- Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
Disclosure of Your Information
We may disclose your information to the following categories of recipients:
- Service Providers: We may share your information with third-party service providers who assist us with providing and improving our services, such as hosting providers, analytics providers, and marketing automation platforms. These service providers are contractually obligated to protect your information and to use it only for the purposes for which we disclose it to them.
- Business Partners: We may share your information with our business partners in connection with the services we offer.
- Legal Authorities: We may disclose your information to legal authorities if required to do so by law or legal process.
- Affiliates: We may share your information with our affiliates for business purposes.
Data Transfers
Your information may be transferred to and processed in countries outside of the UAE. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
You have the following rights regarding your personal information:
- Right to Access: You have the right to access the personal information we hold about you.
- Right to Rectification: You have the right to have inaccurate or incomplete personal information corrected.
- Right to Erasure: You have the right to have your personal information erased under certain circumstances.
- Right to Restriction of Processing: You have the right to restrict the processing of your personal information under certain circumstances.
- Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Right to Object: You have the right to object to the processing of your personal information under certain circumstances.
- Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
- Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that we have violated your data protection rights.
To exercise your rights, please contact us at the address provided above.
Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and, if the changes are significant, we will provide a more prominent notice.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Al Ittihad Mobile Technologies
12 Sheikh Zayed Road,
Floor 14,
Dubai, Dubai, 00000
UAE